WHAT: We help high-achieving teams reduce busywork, so they can execute better.

WHY: We are brought in by companies where busywork is gobbling up professional capacity, where talented folks are working on the edge of burnout and where time to step back, think and innovate is scarce.

WHEN: We’re often brought in as the missing recipe ingredient to organizations doing work simplification but ignoring critical elements. Typically, large companies use reorganizations, technology improvements, and process improvements when wanting to become more agile, but they tend to forget human habit, culture, and philosophy.

HOW: We teach through a core program of digital micro-learning with a total learner time commitment of 21 minutes per week. Content covers email, meetings, team effectiveness, fire drills, communication, difficult people, creativity, cell phones, vacation, balance, and more. This coursework is augmented with add-ons such as assessments, webinars, executive consulting, and other services depending on passion and budget. All digital roll-outs are supported by our comprehensive accountability process and playbooks.

WHO: We almost always teach to an intact population: Learners should be an intact group that works largely with each other; so that cultural shifts are not constantly poisoned by the untrained perimeter.

METRICS: We tie our behavior change improvements to measurable and quantifiable metrics that are chosen together at the start of an initiative.

COST: Cost of our initiatives typically run between $450 and $950 per person with variety at the top end depending on the high-touch services chosen.

Twitter: @whitespaceatwrk